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Contact Us

IdentoGO Enrollment Services
State and Commercial Division
6840 Carothers Parkway, Suite 601
Franklin, TN 37067-9928

Phone: 217-793-2080
Fax: 217-793-0141

Business Office Hours:
8 AM - 5 PM Central Standard Time

If you need information about...

  • Non-resident Fingerprinting: Go to the Forms and Links section for the state you need to be fingerprinted for and download the information sheet. Select your state now.

  • Opening an Escrow Account: Go to the Forms and Links section for your state and download the Escrow Packet posted there. Select your state now.

Our Frequently Asked Questions (FAQ) page will provide you further information on a wide number of issues such as what an ORI is and how to get the one you need, access to the results of background checks and what to do if you receive notification that your fingerprints have been rejected.

If you would like to contact us, you may do so using the form below:

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